Polycom Real-Time Media Conferencing Platform RMX 2000 Bedienungsanleitung

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Inhaltsverzeichnis

Seite 1 - Version 1.1

RMX 2000Getting Started GuideVersion 1.1

Seite 2 - Catalog No. DOC2159A

Chapter 1-System Overview1-2Figure 1-1 Multipoint Video Conferencing using an Polycom RMX 2000The Polycom RMX 2000 unit is controlled, via the LAN, by

Seite 3 - Regulatory Notices

Polycom RMX 2000 Getting Started Guide1-3RMX Main FeaturesVideo DisplayDynamic Continuous PresenceThe dynamic Continuous Presence capability of the RM

Seite 4

Chapter 1-System Overview1-4Standard Definition (SD) SD is a high quality video protocol which uses the H.264 video algorithm. It enables HD compliant

Seite 5 - Table of Contents

Polycom RMX 2000 Getting Started Guide1-5IVR-Enabled ConferencingInteractive Voice Response (IVR) is a software module that automates the connection p

Seite 6

Chapter 1-System Overview1-6Connection Methods• Dial-out: automatically, to pre-defined participants (line rate detection is automatic)• Dial-in:— for

Seite 7

2-12First Time Installation and ConfigurationFirst Time Installation and Configuration of the Polycom RMX 2000 consists of the following procedures:1

Seite 8

Chapter 2-First Time Installation and Configuration2-2brackets. Fasten the RMX to the rack with screws through the four holes in the RMX’s front mount

Seite 9 - System Overview

Polycom RMX 2000 Getting Started Guide2-3Connecting CablesConnect the following cables to the back panel:•Power cable• LAN cable to LAN 2 Port.Prior t

Seite 10

Chapter 2-First Time Installation and Configuration2-4Gather Network Equipment and Address InformationIP ServicesThe IP addresses and network paramete

Seite 11 - RMX Main Features

Polycom RMX 2000 Getting Started Guide2-5Control UnitDefault Gateway192.168.1.1Shelf Management IP Address192.168.1.252Signaling Host IP address–Media

Seite 12 - Media Encryption

Copyright © 2007 Polycom, Inc.All Rights ReservedCatalog No. DOC2159A Version 1.1Proprietary and ConfidentialThe information contained herein is the

Seite 13 - Entry Queue

Chapter 2-First Time Installation and Configuration2-6First Entry ConfigurationThere are four procedures necessary for setup of the new RMX. It is imp

Seite 14 - Connection Methods

Polycom RMX 2000 Getting Started Guide2-7Procedure 2: Modifying the Factory Default Management Network SettingsManagement Network DefinitionManagement

Seite 15 - Configuration

Chapter 2-First Time Installation and Configuration2-83 In the lan.cfg file, modify the following parameters using the information supplied by your ne

Seite 16

Polycom RMX 2000 Getting Started Guide2-94 Start the RMX Web Client application on the workstation, by entering http://<Control Unit IP Address>

Seite 17 - Connecting Cables

Chapter 2-First Time Installation and Configuration2-10Fast Configuration Wizard1 Enter the required IP information in the dialog box. 2 Click the Ne

Seite 18 - Information

Polycom RMX 2000 Getting Started Guide2-113 Enter the required Routes information in the dialog box. 4 Click the Next button.5 Select the Network Type

Seite 19

Chapter 2-First Time Installation and Configuration2-127 If you selected SIP, skip the following steps and go to Step 11. 8 Enter the required Gatekee

Seite 20 - First Entry Configuration

Polycom RMX 2000 Getting Started Guide2-139 Click the Next button.10 If you selected H.323 only, skip the following steps and go to Step 13.11 Enter t

Seite 21 - Network Settings

Chapter 2-First Time Installation and Configuration2-1412 Click the Next button.13 Enter the required System Flags information in the dialog box. Tabl

Seite 22

Polycom RMX 2000 Getting Started Guide2-15These flags can be modified later, if required, via the Setup menu’s System Configuration option. For more d

Seite 23

Regulatory NoticesUnited States Federal Communication Commission (FCC)Part 15: Class A Statement. This equipment has been tested and found to comply w

Seite 24 - Fast Configuration Wizard

Chapter 2-First Time Installation and Configuration2-16The RMX confirms successful configuration.15 In the Success Message box, click OK.The RMX reque

Seite 25 - Default IP Router

Polycom RMX 2000 Getting Started Guide2-17RMX’s Default Conferencing SettingsThe RMX is shipped with default conferencing entities, which allow RMX us

Seite 26

Chapter 2-First Time Installation and Configuration2-18Customizing the RMX’s Default Conferencing SettingsYou can customize the conferencing entities

Seite 27

Polycom RMX 2000 Getting Started Guide2-19• To modify the conference bit rate – select a specific video layout for the conference or the background th

Seite 28 - 12 Click the Next button

Chapter 2-First Time Installation and Configuration2-20

Seite 29 - 14 Click the Finish button

3-13Basic OperationThe most common operations performed via the RMX Web Client are:• Starting, monitoring and managing conferences• Monitoring and man

Seite 30

Chapter 3-Basic Operation3-2To start RMX: 1 In your browser address line, enter http://<Control Unit IP Address> and press the Enter key.The Log

Seite 31

Polycom RMX 2000 Getting Started Guide3-3The Administrator’s view is show below: The main screen can be customized. For more information, see "

Seite 32

Chapter 3-Basic Operation3-4Viewing and System PermissionsThe RMX Web Client user’s viewing and system permissions depend on the Login level as summar

Seite 33

Polycom RMX 2000 Getting Started Guide3-5Conference ListThe Conference List pane lists all the conferences currently running on the MCU along with the

Seite 34

Chinese Communication CertificateRegulatory Notices

Seite 35 - Basic Operation

Chapter 3-Basic Operation3-6RMX Management The RMX Management pane lists the parameters that need to be configured to set up and run conferences. The

Seite 36 - RMX Screen Components

Polycom RMX 2000 Getting Started Guide3-7Participant AlertsIt is a list of participants that are experiencing connection problems. It is sorted by con

Seite 37

Chapter 3-Basic Operation3-8Address BookThe Address Book is a list of Participants and Groups that have been defined on the RMX. The information in th

Seite 38 - Chapter 3-Basic Operation

Polycom RMX 2000 Getting Started Guide3-9Displaying and Hiding the Address BookThe first time you access the RMX Web Client, the Address Book pane is

Seite 39 - Conference List

Chapter 3-Basic Operation3-10A or symbol appears in the column heading indicating the sort order and that the list is sorted by this field.2 Clic

Seite 40 - Status Bar

Polycom RMX 2000 Getting Started Guide3-11You can move items between the Frequently Used and Rarely Used sections depending on the operations you most

Seite 41 - Usage Threshold

Chapter 3-Basic Operation3-12Starting a ConferenceThere are several ways to start a conference:• Clicking the New Conference button in the Conferences

Seite 42 - Address Book

Polycom RMX 2000 Getting Started Guide3-13The system displays the conference’s default Name, Duration and the default Profile, which contains the conf

Seite 43 - Customizing the Main Screen

Chapter 3-Basic Operation3-143 If all participants are undefined, dial-in and no additional information is required for the new conference, click OK.4

Seite 44 - List View Button

Polycom RMX 2000 Getting Started Guide3-15Participants Tab 5 Click Participants.The Participants tab opens.6 Define the following parameters:This proc

Seite 45 - Networks icon

Polycom RMX 2000 Getting Started GuideiTable of ContentsSystem Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1RMX 2000 ...

Seite 46 - Starting a Conference

Chapter 3-Basic Operation3-16Alias Name/SIP AddressDisplays the alias name of an H.323 endpoint or the SIP URL.Interface The network communication pro

Seite 47 - General Tab

Polycom RMX 2000 Getting Started Guide3-17To add participants from the Address Book:7 In the Participants List, click the Add from Address Book button

Seite 48

Chapter 3-Basic Operation3-18Using Drag & Drop to add Participants from the Address Book:You can add participants to a conference directly from th

Seite 49 - Participants Tab

Polycom RMX 2000 Getting Started Guide3-19The Information tab opens.14 Enter the following information:15 Click OK.The conference appears in the Conf

Seite 50

Chapter 3-Basic Operation3-20Connecting to a ConferenceTo dial into a conference or Meeting Room, participants must be provided with a dialing string

Seite 51

Polycom RMX 2000 Getting Started Guide3-21Dial-in H.323 ParticipantsFor H.323 participants, the dialing string is composed of the MCU prefix in the Ga

Seite 52 - Info Tab

Chapter 3-Basic Operation3-22Conference Access Via an Entry QueueAccess via an Entry Queue allows all participants to dial the same entry point that a

Seite 53

Polycom RMX 2000 Getting Started Guide3-23H.323 participants can bypass the Entry Queue voice messages by adding the correct Conference ID of destinat

Seite 54 - Connecting to a Conference

Chapter 3-Basic Operation3-24Endpoint Names in the Video LayoutDuring conferences you can view the endpoint name in the endpoint’s video layout window

Seite 55 - Dial-in SIP Participants

Polycom RMX 2000 Getting Started Guide3-25• If the endpoint’s display name is changed in the RMX Web Client, it overrides all the above.To change the

Seite 56 - H.323 Participants

Table of ContentsiiFast Configuration Wizard ... 2-10RMX’s Default Conferencing Settings ...

Seite 57 - SIP Participants

Chapter 3-Basic Operation3-26Monitoring On Going ConferencesConference monitoring enables you to keep track of conferences and their participants: if

Seite 58 - Endpoint Name

Polycom RMX 2000 Getting Started Guide3-27Using multi-select, you can monitor and perform simultaneous operations on multiple participants in multiple

Seite 59

Chapter 3-Basic Operation3-28No status indicator means that the conference is running without problems. Table 3-5 Conferences – Monitoring Informati

Seite 60 - Operation Selection

Polycom RMX 2000 Getting Started Guide3-29Additional information about the conference can be viewed when accessing the conference properties.To monito

Seite 61 - Conference Level Monitoring

Chapter 3-Basic Operation3-30Participant Level MonitoringParticipant Connection MonitoringWhen a conference is selected in the Conference List, detail

Seite 62

Polycom RMX 2000 Getting Started Guide3-31Status (cont.) Secondary Connection – The endpoint’s video channel cannot be connected to the conference and

Seite 63

Chapter 3-Basic Operation3-32For more information, see the RMX 2000 Administrator’s Guide, "Participant Level Monitoring” on page 5-7. Video Disp

Seite 64 - Participant Level Monitoring

Polycom RMX 2000 Getting Started Guide3-33Operations Performed During On Going ConferencesConference Level operationsChanging the Duration of a Confer

Seite 65

Chapter 3-Basic Operation3-34To terminate a conference manually:1 In the conference list, select the conference you wish to delete and click the Delet

Seite 66

Polycom RMX 2000 Getting Started Guide3-352 From the Video Layout options, select the Number of Windows to display and the Video Layout thumbnail requ

Seite 67 - Conferences

Polycom RMX 2000 Getting Started GuideiiiChanging the Video Layout of a Conference ... 3-34Video Forcing ...

Seite 68

Chapter 3-Basic Operation3-36• Participant level video forcing overrides conference level video forcing.• A participant can view him/herself in a layo

Seite 69 - Video Forcing

Polycom RMX 2000 Getting Started Guide3-375 Click OK.To cancel Video Forcing for a window:Â In the window’s Participants list, select Auto Select. In

Seite 70

Chapter 3-Basic Operation3-38Suspend VideoSuspend the video transmission from the participant to the conference. The suppressed participant’s video is

Seite 71 - Participant Level Operations

Polycom RMX 2000 Getting Started Guide3-39Video ForcingVideo Forcing Guidelines: See "Video Forcing Guidelines:” on page 3-35.To video force a pa

Seite 72

Chapter 3-Basic Operation3-404 Repeat step 3 to force participants to other windows.5 Click OK.To cancel Video Forcing for a window:Â In the Layout Ty

Seite 73

Polycom RMX 2000 Getting Started Guide3-415 Click OK.To cancel Video Forcing for a window:Â In the Layout Type menu, select Conference. The participan

Seite 74 - Personal Layout Control

Chapter 3-Basic Operation3-42The Personal Layout options menu is displayed on the video screen. 2 On the endpoint’s keypad, press the number correspon

Seite 75 - Personal

Polycom RMX 2000 Getting Started Guide3-43The following table summarizes the Video Layout options available via Click&View. Conference Control U

Seite 76

Chapter 3-Basic Operation3-44.Table 3-9 Conference IVR Service Properties - DTMF CodesOperation DTMF String PermissionMute My Line *6 AllUnmute My

Seite 77

Appendix AGlossary This appendix lists the terms and abbreviations that are related to the Polycom RMX 2000, and are commonly used in the RMX 2000 doc

Seite 78

Table of Contentsiv

Seite 79 - Appendix A

Appendix A-GlossaryA-2Codec Coder-decoder. A device that converts voice and video into digital code, and vice versa. Refers to the endpoint video came

Seite 80 - Appendix A-Glossary

Polycom RMX 2000 Administrator’s Guide A-3G.722 ITU-T audio algorithm, 64Kbps, 7 kHz.G.728 ITU-T audio algorithm, 16Kbps, 3.4 kHz.Gatekeeper A type o

Seite 81

Appendix A-GlossaryA-4IP Internet Protocol. The working protocol that forms the basis of the internet.ISDN Integrated Services Digital Network. A set

Seite 82

Polycom RMX 2000 Administrator’s Guide A-5SIP Session Initiation Protocol. An application-layer protocol designed to work over IP networks. A SIP serv

Seite 83

Appendix A-GlossaryA-6

Seite 84

1-11System OverviewThis Getting Started Guide provides information on the installation and basic operation of your RMX system. For more information on

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