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Polycom Telephone User Guide Voice Mail Features 87
621-00000092
• Press 1 to record the No Answer greeting.
• Press 2 to record the Do Not Disturb greeting.
• Press 3 to record the Busy greeting.
• Press * to return to the main menu.
Listening to Your Greetings
You may want to check your personalized greetings to make sure
they are still appropriate. Press 4 from the main voice mail menu
and then use the same digit selections used for recording greetings
to listen to your greetings. To change a greeting, return to the main
voice mail menu and press 5 to record greetings.
Receiving Pager Notification
PressOne has provided the ability for you to be alerted on your
mobile phone or pager that you have received a voice message.
You must set this service up with your system administrator.
Mobile devices support different types of alerts:
• Basic numeric pages accept only keypad phone digits (1-
0, * and #).
• Cell phones support voice streaming.
• Some cell phone models can receive text-only e-mails.
• E-mail pagers can accept text-only e-mail messages.
You may choose to be alerted:
• Each time you receive any voice message.
• Only when you receive a message marked as urgent.
- PRESSONE 1
- Table of Contents 2
- Chapter 1 8
- Your Polycom Telephone 8
- 621-00000092 10
- Moving Your Telephone 11
- Chapter 2 14
- Basic Phone Features 14
- Hanging Up 15
- Dial Tone and Ringer Patterns 16
- Making an External Call 16
- Making an Internal Call 17
- Using a Headset 17
- Using the Speakerphone 18
- Speakerphone Troubleshooting 19
- Chapter 3 20
- PressOne Telephone Features 20
- Anonymous Call Rejection 23
- Authorization Code Calling 23
- Billing Codes 24
- Blind Transfer 25
- Call Back Queuing 25
- • 1 - Enable/disable feature 26
- Enabling/Disabling Call Block 27
- Listing Blocked Numbers 28
- Call Forward (All Calls) 30
- Call Forward (Busy) 31
- Call Forward (No Answer) 32
- Call Pickup 33
- Call Return 34
- Call Trace 35
- Call Waiting 35
- Call Waiting with Caller ID 36
- Call Waiting with ID Manager 36
- Caller ID Block 37
- Conference 37
- Direct Extension Assignment 39
- Do Not Disturb 41
- Group Speed Dial 42
- Hold-on Queuing 42
- Hunt Groups 43
- Intercom 43
- Meet-Me Conference 44
- Dialing In Too Early 46
- Entering an Incorrect ID 46
- • Hang up 49
- MultiLine Call Park 51
- Music on Hold 52
- On-hook Dialing 54
- One-Touch Transfer 55
- Phone Configurator 56
- Priority Call 58
- Listing Priority Call Members 60
- Finding Your Queues 62
- Logging Into/Out of Queues 62
- Answering Calls from Queues 62
- …using the Phone 63
- …using Star Codes 63
- Remote Phone 65
- Dial-in Setup of Remote Phone 66
- Selective Call Forward 67
- Speed Dial 72
- Modifying a Speed Dial Number 73
- Deleting a Speed Dial Number 73
- Star Codes 74
- Transfer 75
- Chapter 4 78
- Voice Mail Features 78
- Menus and Commands 79
- Accessing Your Voice Mail 83
- Rewind/Fast Forward 86
- Skip to the End of a Message 86
- Pause Play of a Message 86
- Compose and Send a Message 87
- Marking a Message as Urgent 88
- Changing Your Password 88
- Operator 89
- Replaying a Message 90
- Saving a Message 90
- Skipping to the Next Message 91
- Deleting a Message 91
- Replying to a Message 92
- Dialing Back a Caller 92
- Extension 93
- Listening to Your Greetings 94
- Receiving Pager Notification 94
- Managing Distribution Groups 95
- Available Options 96
- Creating a New Group 96
- Editing or Modifying a Group 97
- Deleting a Group 100
- Exiting the Voice Mail System 101
- Chapter 5 102
- Set Up Outlook for TAPI 102
- Actions pop-up menu 103
- Configuring Windows for TAPI 110
- 5. Click Apply 112
- Provider dialog box 117
- New Call dialog box 123
- Numerics 124
- Cancel Forward 24 125
- Configuring for TAPI 103 131
- Zero Out to Operator 82 131
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