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Chapter 1-System Overview
1-10
Conference Management and Monitoring Features
The Polycom RMX 1500/2000/4000 Web Client provides capabilities for
management and monitoring of participants and conferences, including
the following:
• Automatic termination of idle (no participants) conferences.
• Automatic extension of conference duration.
• Control of listening and broadcasting audio volume for individual
participants.
• Auto Gain Control (AGC) noise and audio volume regulation for
individual participants.
• Conference control via DTMF codes from participant’s endpoint or
telephone.
• Entry, exit and end-of-conference indications.
• Media encryption.
• Active display of all conferences and participants with option to limit
display in secured conferences.
• Real-time monitoring of each participant’s connection status and
properties.
• Multiple drag & drop of participants.
• Easily accessed Call Detail Records
• Active display of all system resources.
• Operator Assistance & Participant Move for conferences in
Continuous Presence mode.
Application features
• Customizable voice messages.
• Configurable new event alert.
• Easily accessible Call Detail Records (CDR) for administrator.
• Recording to an external device.
- Version 1
- 1
- Trademark Information 2
- Patent Information 2
- Regulatory Notices 3
- Table of Contents 10
- System Overview 11
- System Capacities 13
- Chapter 1-System Overview 14
- RMX Audio Only Main Features 16
- IVR-Enabled Conferencing 17
- Entry Queue 17
- Connection Methods 18
- Cascading Conferences 18
- Security 19
- Application features 20
- Card Configuration Modes 21
- Prerequisites 21
- Workstation Requirements 22
- First Time Installation and 31
- Configuration 31
- Preparations 32
- ISDN/PSTN Services 34
- Unpacking the RMX 35
- Attention: 37
- Settings on the USB Key 38
- Installing the RMX 1500 39
- Installing the RMX 2000 42
- •Power cable 43
- •LAN cable to LAN 2 Port 43
- •E1/T1 Cables to PRI Ports 43
- Installing the RMX 4000 44
- Power Cables 45
- Obtaining the Activation Key 50
- PSTN Network Service Settings 52
- Fast Configuration Wizard 53
- 2 Click Next 54
- 4 Click Next 55
- Service dialog box 61
- 18 Click Next 62
- 20 Click Next 64
- Attached 67
- User Definition 71
- Audio Only Basic 77
- Configuration and 77
- Operation 77
- Starting the RMX Web Client 78
- RMX Web Client 81
- Conferences List 82
- List Pane 83
- RMX Management 83
- Status Bar 83
- MCU State 85
- Address Book 86
- Conference Templates 87
- Customizing the Main Screen 89
- Toolbar View 90
- List View 90
- Toolbar View Button 90
- List View Button 90
- The new position of the 91
- Networks icon 91
- Resource Management 92
- Resource Capacity Modes 93
- Fixed Resource Capacity 94
- Resource Maximum from License 95
- Resource Report 96
- 8 Occupied Audio 98
- Resources 98
- 64 Free Audio 98
- Meeting Rooms 99
- Starting a Conference 100
- General Tab 102
- Participants Tab 106
- IP Participant 110
- ISDN/PSTN Participant 110
- Information Tab 115
- Starting a Reservation 117
- Meeting Invitation 121
- Connecting to a Conference 122
- H.323 Participants 123
- SIP Participants 123
- ISDN/PSTN Participants 123
- Entry Queue Access 125
- ISDN and PSTN Participants 126
- Dial-out Participants 127
- General Monitoring 128
- Multi Selection 129
- Conference Level Monitoring 130
- Secured Conference Monitoring 133
- Participant Level Monitoring 134
- Conferences 137
- Moving Participants 139
- Copy and Paste Conference 141
- Copy Conference 141
- Paste Conference 142
- Paste Conference As 143
- Participant Level Operations 145
- Copy Participant 147
- Cut Participant 148
- Paste Participant 149
- Paste Participant As 150
- Requesting Help 154
- Glossary 155
- Chapter A-Glossary 156
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