
March 2003 Edition3725-21086-001AViewStation® EX User GuideVS4000 User’s GuideMarchMarchJune 2003 Edition3725-21086-002
ViewStation EX User Guideviii www.polycom.comLAN/Intranet ...
ViewStation EX User Guide98 www.polycom.comSetting the Gateway and GatekeeperThe Gateway & Gatekeeper screen allows you to enter advanced H.323 in
Chapter 4 - Advanced Configuration for your Network Environment© Polycom, Inc. 2003 99NoteA Gatekeeper is not required to make IP-to-IP LAN calls. In
ViewStation EX User Guide100 www.polycom.comConfiguring the Gateway NumberThe Gateway Number screen allows users to enter advanced IP information that
Chapter 4 - Advanced Configuration for your Network Environment© Polycom, Inc. 2003 101❑ Gateway Number—This is the number that is used by the outside
ViewStation EX User Guide102 www.polycom.comYou can configure the prefix or suffix that is sent to the Gatekeeper. The prefix identifies which Gateway
Chapter 4 - Advanced Configuration for your Network Environment© Polycom, Inc. 2003 103Configuration for ISDN (H.320) CallsThis section contains advan
ViewStation EX User Guide104 www.polycom.comconnect your equipment to the network interface.For information about the initial V.35/RS-449/RS-530 confi
Chapter 4 - Advanced Configuration for your Network Environment© Polycom, Inc. 2003 105Direct ConnectThe following information applies only to V.35 Di
ViewStation EX User Guide106 www.polycom.com2. Select the Broadcast Mode Setup icon to access the Broadcast Mode configuration screen.Figure 4-10. Vi
Chapter 4 - Advanced Configuration for your Network Environment© Polycom, Inc. 2003 107To select dialing speeds:1. Enable RS-366 Dialing on the Video
Contents© Polycom, Inc. 2003 ixLAN & Intranet (Configuration) ...298Advanced LAN Sett
ViewStation EX User Guide108 www.polycom.comconnections are supposed to be established. This causes problems when a non-V.35/RS-449/RS-530 system call
Chapter 4 - Advanced Configuration for your Network Environment© Polycom, Inc. 2003 109select or modify the Calling Profile associated with dialing th
ViewStation EX User Guide110 www.polycom.comprefix again; simply select the preferred dialing speed and the system enters the proper prefix.Enabling C
Chapter 4 - Advanced Configuration for your Network Environment© Polycom, Inc. 2003 111❑ Pulse Width (millisec)—This option lets you set the pulse wid
ViewStation EX User Guide112 www.polycom.com❑ Dialing Speeds. See Selecting Dialing Speeds, on page 116.❑ ISDN Video Network. See Modifying ISDN Video
Chapter 4 - Advanced Configuration for your Network Environment© Polycom, Inc. 2003 113To enter information on this screen:1. Press the arrow buttons
ViewStation EX User Guide114 www.polycom.comNoteThis screen appears only if you selected United States or Canada as your country on the country screen
Chapter 4 - Advanced Configuration for your Network Environment© Polycom, Inc. 2003 115NoteFor more information about the G.728, G.722, and G.722.1 au
ViewStation EX User Guide116 www.polycom.comTo access the Advanced Dialing screen:Select System Info > Admin Setup > Video Network > IMUX >
Chapter 4 - Advanced Configuration for your Network Environment© Polycom, Inc. 2003 117To access the Dialing Speeds screen:Select System Info > Adm
ViewStation EX User Guidex www.polycom.comAppendix A - Interoperability InformationH.320 Endpoint Interoperability ...
ViewStation EX User Guide118 www.polycom.com❑ Area Code—This is the area code or STD code used in the area where the system is located.❑ Number A—This
Chapter 4 - Advanced Configuration for your Network Environment© Polycom, Inc. 2003 119Configuration of the Global Address Book OverviewThis section d
ViewStation EX User Guide120 www.polycom.comAbout the Global Address Book The Global Address Book provides real-time directory services to let your sy
Chapter 4 - Advanced Configuration for your Network Environment© Polycom, Inc. 2003 121Figure 4-20. Global Address (Server) ScreenYou can configure t
ViewStation EX User Guide122 www.polycom.comTo access the Global Address Book Preferences screen:Select System Info > Admin Setup > LAN/H.323 &g
Chapter 4 - Advanced Configuration for your Network Environment© Polycom, Inc. 2003 123The speeds you select affect only Global Address Book entries i
ViewStation EX User Guide124 www.polycom.com❑ If Number + Extension is the Gateway Number Type that you selected on the Gateway Number screen, then th
Chapter 4 - Advanced Configuration for your Network Environment© Polycom, Inc. 2003 125Entering the Private Network NumberThe Private Network ISDN (or
ViewStation EX User Guide126 www.polycom.comand receiving calls. For example, if you live in Paris, your system’s number appears correctly in the addr
Chapter 4 - Advanced Configuration for your Network Environment© Polycom, Inc. 2003 127Figure 4-22. Dialing Rules 1 Screen You can configure the foll
© Polycom, Inc. 2003 xiList of FiguresFigure 1-1.Help Screen (Main)...
ViewStation EX User Guide128 www.polycom.comIf both the caller and the called party are on your Private Network, as indicated by enabling the Private
Chapter 4 - Advanced Configuration for your Network Environment© Polycom, Inc. 2003 129The prefix is dialed before the area code. For example, some si
ViewStation EX User Guide130 www.polycom.comConfiguration for the Global Management SystemOverviewThis section describes how to set up the ViewStation
Chapter 4 - Advanced Configuration for your Network Environment© Polycom, Inc. 2003 131❑ Manage and update a network of Polycom endpoints from your lo
ViewStation EX User Guide132 www.polycom.comSetting Global Management PreferencesGlobal Management must be manually set on the ViewStation EX system t
Chapter 4 - Advanced Configuration for your Network Environment© Polycom, Inc. 2003 133specific account so that they can be tracked and billed to the
ViewStation EX User Guide134 www.polycom.comTo access the Global Management URLs screen:Select System Info > Admin Setup > LAN/H.323 > Global
Chapter 4 - Advanced Configuration for your Network Environment© Polycom, Inc. 2003 135To access the Global Management Info screen:Select System Info
ViewStation EX User Guide136 www.polycom.comConfiguring Streaming PreferencesStreaming is the process of sending audio and video over a local area net
Chapter 4 - Advanced Configuration for your Network Environment© Polycom, Inc. 2003 137this address. This is the address of a relay server that unicas
ViewStation EX User Guidexii www.polycom.comFigure 4-13.Advanced Dialing Screen (Calling Profile List)...109Fi
ViewStation EX User Guide138 www.polycom.comConfiguring SNMP PreferencesSNMP (Simple Network Management Protocol) is a set of protocols used to manage
Chapter 4 - Advanced Configuration for your Network Environment© Polycom, Inc. 2003 139You can enter the following information on the SNMP Setup scree
ViewStation EX User Guide140 www.polycom.comConfiguring Quality of Service The Quality of Service screen lets you select the type of service for your
Chapter 4 - Advanced Configuration for your Network Environment© Polycom, Inc. 2003 141❑ Dynamic Bandwidth—Specify use of dynamic bandwidth allocation
ViewStation EX User Guide142 www.polycom.com
© Polycom, Inc. 2003 1435Using the ViewStation EXThis chapter explains how to perform all the basic system operations listed in the following Topics t
ViewStation EX User Guide144 www.polycom.comRemote ControlMost ViewStation EX functions are performed using the remote control. The remote control is
Chapter 5 - Using the ViewStation EX© Polycom, Inc. 2003 145Figure 5-1. Remote ControlThe remote control functionality is described in Table 5-1.Tabl
ViewStation EX User Guide146 www.polycom.com3. Near Activates camera control of the near side of the call (your system). You know the near side functi
Chapter 5 - Using the ViewStation EX© Polycom, Inc. 2003 14713. Menu Takes you to the menu screens from either the near or far camera view. The Menu b
© Polycom, Inc. 2003 xiiiFigure 7-12.Web Interface Call Detail Report screen (partial view) ... 258Figure 7-13.Streaming Web
ViewStation EX User Guide148 www.polycom.comVideo CallsThere are five ways to place a video call: ❑ Using manual dialing. See Placing a Call Manually.
Chapter 5 - Using the ViewStation EX© Polycom, Inc. 2003 1492. Use the numeric keypad on the remote control to enter the number you want to dial. If y
ViewStation EX User Guide150 www.polycom.comFigure 5-3. Call Progress Indicators6. When the call completes, the party you called appears on the scree
Chapter 5 - Using the ViewStation EX© Polycom, Inc. 2003 151a number that is not in your Address Book, a dialog box gives you the opportunity to add t
ViewStation EX User Guide152 www.polycom.com3. To enter the second number:• For an ISDN number one digit greater than the first, press the RIGHT ARROW
Chapter 5 - Using the ViewStation EX© Polycom, Inc. 2003 153already entered, and you can finish filling out the entry. If you answer No, the system re
ViewStation EX User Guide154 www.polycom.comPlacing a Speed-Dial CallSpeed Dial stores the last six numbers dialed from the ViewStation EX system if t
Chapter 5 - Using the ViewStation EX© Polycom, Inc. 2003 1551. To lock the number, highlight the entry on the Speed Dial screen.2. Press the # button
ViewStation EX User Guide156 www.polycom.comif they are available. If the user selects Yes, the call will be connected. If the user selects No, the ca
Chapter 5 - Using the ViewStation EX© Polycom, Inc. 2003 157Ending a Video CallTo end a video call:1. To end your call, press the CALL•HANG-UP button
ViewStation EX User Guidexiv www.polycom.com
ViewStation EX User Guide158 www.polycom.comAnalog Telephone CallsIn countries where it is approved, you can connect an analog telephone line to your
Chapter 5 - Using the ViewStation EX© Polycom, Inc. 2003 1594. To end the call, press the CALL•HANG-UP button on the remote control.Adding a Telephone
ViewStation EX User Guide160 www.polycom.comAdding a Video Call to a Telephone CallTo add a video call once your telephone call is connected:1. Press
Chapter 5 - Using the ViewStation EX© Polycom, Inc. 2003 161Address BookThe Address Book saves you time by allowing you to place video calls by name.
ViewStation EX User Guide162 www.polycom.comNoteThe New, Edit, and Delete icons are only visible if the Allow Address Book Changes option has been ena
Chapter 5 - Using the ViewStation EX© Polycom, Inc. 2003 163TipEnter a dot. To enter a dot, press the right button on the remote control.Shift key set
ViewStation EX User Guide164 www.polycom.com2. Highlight the Edit icon and press the SELECT button on the remote control. The Add/Change Entry screen
Chapter 5 - Using the ViewStation EX© Polycom, Inc. 2003 165To transfer the contents of your Address Book:1. From the main calling screen, go to Syste
ViewStation EX User Guide166 www.polycom.comFor more information about Global Management System software, go to our Web site at www.polycom.com or see
Chapter 5 - Using the ViewStation EX© Polycom, Inc. 2003 167Cameras and SoundThe following sections describe how to control the cameras and sound on y
© Polycom, Inc. 2003 xvList of TablesTable 1-1.Key features of the ViewStation EX system ... 18Table
ViewStation EX User Guide168 www.polycom.com3. The system displays full screen the camera’s current view on the television monitor. A Camera icon appe
Chapter 5 - Using the ViewStation EX© Polycom, Inc. 2003 169The following picture shows the buttons that are used on the remote control to control the
ViewStation EX User Guide170 www.polycom.comTo tilt or pan the camera:Use the arrow buttons on the remote control to tilt the camera up and down and t
Chapter 5 - Using the ViewStation EX© Polycom, Inc. 2003 1712. If you pressed the NEAR button, press it again to select the near-site camera.3. Positi
ViewStation EX User Guide172 www.polycom.comnoise in the room. In some situations, triangulation of the speaker may take longer than expected.To enabl
Chapter 5 - Using the ViewStation EX© Polycom, Inc. 2003 173To disable automatic tracking to camera presets:Move the selected camera using the ARROW b
ViewStation EX User Guide174 www.polycom.comTo activate the MUTE function:Press the MUTE button on the remote control or on the microphone pod. Notice
Chapter 5 - Using the ViewStation EX© Polycom, Inc. 2003 175SnapshotsThis section explains how to send snapshots to the far site and how to use the Sn
ViewStation EX User Guide176 www.polycom.comTo disable the Timeout feature:1. Select System Info > Admin Setup > Video/Camera > TV Monitors.2
Chapter 5 - Using the ViewStation EX© Polycom, Inc. 2003 177Picture-In-Picture (PIP)On a single monitor system, the picture from the local camera is a
ViewStation EX User Guidexvi www.polycom.com
ViewStation EX User Guide178 www.polycom.comGraphics CursorThe Graphics Cursor is an arrow (pointer) that you can display and move around on a slide.
Chapter 5 - Using the ViewStation EX© Polycom, Inc. 2003 179Using the Graphics CursorDisplaying the graphics cursor. Press one of the numbers (1-9) on
ViewStation EX User Guide180 www.polycom.com
© Polycom, Inc. 2003 1816Using Advanced SystemFeaturesThis chapter describes how to configure and use advanced ViewStation EX features.Topics in This
ViewStation EX User Guide182 www.polycom.comMultipoint Calls (Optional)Your ViewStation EX system can be upgraded to support all of the multipoint cal
Chapter 6 - Using Advanced System Features© Polycom, Inc. 2003 183Before you BeginMultipoint Dialing Speed TableThe following table shows the maximum
ViewStation EX User Guide184 www.polycom.comTable 6-2. Mixed Protocol Dialing SpeedsMultipoint DownspeedingWhen necessary, the ViewStation EX system
Chapter 6 - Using Advanced System Features© Polycom, Inc. 2003 185endpoint at 128 Kbps. The 128 Kbps endpoint will be able send and receive audio. It
ViewStation EX User Guide186 www.polycom.comDownspeeding or Resynchronizing with RadVision via IP GatewayYour system has the ability to downspeed and
Chapter 6 - Using Advanced System Features© Polycom, Inc. 2003 187❑ Using the user interface’s Manual Dialer (Video Phone). See Using the Manual Diale
© Polycom, Inc. 2003 171Welcome to the ViewStation EXThe ViewStation EX system is an easy-to-use, yet powerful set-top, network appliance that provide
ViewStation EX User Guide188 www.polycom.comIf you need to enter alpha characters, press the AUTO button on the remote control to bring up the on-scre
Chapter 6 - Using Advanced System Features© Polycom, Inc. 2003 189system, the party you are calling appears on the main monitor, and you appear on the
ViewStation EX User Guide190 www.polycom.com5. Highlight the entry you want to add and press the SELECT button on the remote control. The multipoint A
Chapter 6 - Using Advanced System Features© Polycom, Inc. 2003 191Using the Address BookThe following explains how to place a multipoint call by addin
ViewStation EX User Guide192 www.polycom.comMixed Protocol DialingMixed Protocol Dialing allows users with IP (H.323) and ISDN (H.320) systems to part
Chapter 6 - Using Advanced System Features© Polycom, Inc. 2003 193❑ Using the Global Address Book. The user establishes the first call, adds a second,
ViewStation EX User Guide194 www.polycom.com❑ Far-end camera control is supported in presentation or full-screen mode with Polycom endpoints in mixed
Chapter 6 - Using Advanced System Features© Polycom, Inc. 2003 195To access the Multipoint Setup screen:On a system with IP only, select System Info &
ViewStation EX User Guide196 www.polycom.com❑ Presentation—In Presentation mode (also called voice-activated switching), the person who is speaking ap
Chapter 6 - Using Advanced System Features© Polycom, Inc. 2003 197Switching ModesTo switch multipoint meeting modes:1. From the main calling screen, s
Trademark InformationPolycom®, the Polycom logo design, and ViewStation® are registered trademarks of Polycom Inc. ARENA™, Global Management System™,
ViewStation EX User Guide18 www.polycom.comFeature HighlightsThe following table provides a summary of the ViewStation EX system’s main features and b
ViewStation EX User Guide198 www.polycom.comSetting Up the Meeting PasswordTo set the Meeting Password as your multipoint conference password:1. From
Chapter 6 - Using Advanced System Features© Polycom, Inc. 2003 199MCU Meeting Password Protection in Multipoint Dial-In CallsThe following table descr
ViewStation EX User Guide200 www.polycom.comAuto Answer Multipoint is set to Yes. The general rule is that all the sites which dial into the ViewStati
Chapter 6 - Using Advanced System Features© Polycom, Inc. 2003 201Multipoint Cascading CapabilitiesViewStation EX systems can be cascaded with other V
ViewStation EX User Guide202 www.polycom.comChair ControlGeneral InformationChair Control is a feature that allows any ViewStation EX in a multipoint
Chapter 6 - Using Advanced System Features© Polycom, Inc. 2003 203To access the Chair Control screen, you must be in a multipoint call. Press the NEAR
ViewStation EX User Guide204 www.polycom.com❑ Stop Viewing Site—Causes your system to go back to voice-activated switching or broadcaster actions as s
Chapter 6 - Using Advanced System Features© Polycom, Inc. 2003 205Dial-In Calling (Optional)The Dial-In Calling feature allows users who are already i
ViewStation EX User Guide206 www.polycom.comNoteThe MCU is embedded in the ViewStation EX system.The table describes the number of incoming calls that
Chapter 6 - Using Advanced System Features© Polycom, Inc. 2003 207Auto Answer Multipoint Mode ConfigurationIt is necessary to set the Auto Answer Mult
Chapter 1 - Welcome to the ViewStation EX© Polycom, Inc. 2003 19Cascading The Cascading feature allows you to add more video and audio participants to
ViewStation EX User Guide208 www.polycom.com“You have a video call. Would you like to answer?” If the user selects Yes, this call will be added into t
Chapter 6 - Using Advanced System Features© Polycom, Inc. 2003 209Conference on Demand (COD)This feature allows you to bring multiple endpoints togeth
ViewStation EX User Guide210 www.polycom.comCOD User Interface ScreensThe COD-related user interface screens include the Multipoint Call screen, the V
Chapter 6 - Using Advanced System Features© Polycom, Inc. 2003 211Gatekeeper ScreenIf PathNavigator is used, three options are displayed under Dial Mu
ViewStation EX User Guide212 www.polycom.comStreaming VideoUsing the streaming feature on the ViewStation EX system allows other videoconferencing par
Chapter 6 - Using Advanced System Features© Polycom, Inc. 2003 213Configuring Streaming OptionsYou can now configure the following options on the Stre
ViewStation EX User Guide214 www.polycom.comConfiguring Streaming for Apple QuickTimeEnabling and Starting Streaming on the ViewStation EX To enable s
Chapter 6 - Using Advanced System Features© Polycom, Inc. 2003 215c. Click on the View a Meeting icon.d. In the View a Meeting screen, click the View
ViewStation EX User Guide216 www.polycom.comData ConferencingThe ViewStation EX system is T.120-compliant and supports data conferencing when paired w
Chapter 6 - Using Advanced System Features© Polycom, Inc. 2003 217StreamStation, WebStation or ShowStation itself, or, the IP address of the PC on whi
ViewStation EX User Guide20 www.polycom.comWhat is in the Box?The following section describes the contents of the ViewStation EX shipping container.Vi
ViewStation EX User Guide218 www.polycom.comPeople+ContentThe Polycom People+Content (P+C) standard, implemented on the ViewStation EX, ViewStation FX
© Polycom, Inc. 2003 2197Using the System with a PCThis chapter describes how to use your ViewStation EX system in conjunction with a PC.Topics in Thi
ViewStation EX User Guide220 www.polycom.comBefore you BeginIn order to access and use the ViewStation EX Web interface, you need to:❑ .Set up and con
Chapter 7 - Using the System with a PC© Polycom, Inc. 2003 221b. Insert the other end of the cable into a port on the LAN. This connection is shown in
ViewStation EX User Guide222 www.polycom.comIf your LAN uses DHCP:a. Select Client in the DHCP field to enable your system to obtain an IP address fro
Chapter 7 - Using the System with a PC© Polycom, Inc. 2003 223Connecting the PC Directly to a ViewStation EX not on the LANComplete the following step
ViewStation EX User Guide224 www.polycom.come. Your system will automatically restart. It will now act as a DHCP server and will provide IP addresses
Chapter 7 - Using the System with a PC© Polycom, Inc. 2003 225d. In the Internet Protocol (TCP/IP) Properties window, make sure the Obtain an IP Addre
ViewStation EX User Guide226 www.polycom.com4. Select the Privacy tab, and under Settings, move the slider to the medium high setting (or a lower sett
Chapter 7 - Using the System with a PC© Polycom, Inc. 2003 227To set the cache:1. Launch your Web browser.2. Select Edit from the menu.3. In the Advan
Chapter 1 - Welcome to the ViewStation EX© Polycom, Inc. 2003 21❑ V.35/RS-449/RS-530 network interface: • V.35/RS-449/RS-530 module❑ Quad BRI network
ViewStation EX User Guide228 www.polycom.comAccessing the Web InterfaceThis section assumes that your PC is already connected to your ViewStation syst
Chapter 7 - Using the System with a PC© Polycom, Inc. 2003 229Features of the Web InterfaceThis section explains how to use the following Web interfac
ViewStation EX User Guide230 www.polycom.comFigure 7-2 shows the main Web dialing page (Placing a Video Call). Figure 7-2. Placing a Video Call Web S
Chapter 7 - Using the System with a PC© Polycom, Inc. 2003 231Placing a Call from the Address BookTo place a call from the Address Book:1. From the We
ViewStation EX User Guide232 www.polycom.com4. Select the line speed. 5. Select the call type (ISDN, IP, or AUTO). NoteNote that if Auto H.323 Dialing
Chapter 7 - Using the System with a PC© Polycom, Inc. 2003 233Loading a Slide Presentation on the PCTo load a slide presentation on the ViewStation sy
ViewStation EX User Guide234 www.polycom.com4. Click the Press Here to Select a PowerPoint Presentation button. The pcPresent dialog box appears. Figu
Chapter 7 - Using the System with a PC© Polycom, Inc. 2003 235NoteIf the security level on your Internet browser is set too high, you will not be able
ViewStation EX User Guide236 www.polycom.comSelecting a Slide Presentation on the ViewStation EXComplete the following steps on your system to select
Chapter 7 - Using the System with a PC© Polycom, Inc. 2003 2374. A thumbnail of each loaded slide appears on the Presentation Directory screen so that
ViewStation EX User Guide22 www.polycom.comTo connect the microphone pods to the system:1. Connect the 30-foot (9-meter) cable to the system and one o
ViewStation EX User Guide238 www.polycom.comlive video. If you press the SLIDES button, you can select another presentation.Slide Display Information1
Chapter 7 - Using the System with a PC© Polycom, Inc. 2003 239NoteA user cannot view a slide presentation and select a slide presentation from the sam
ViewStation EX User Guide240 www.polycom.comViewing a Meeting.If streaming is enabled on your ViewStation EX system, the Web View a Presentation icon
Chapter 7 - Using the System with a PC© Polycom, Inc. 2003 241Closed Caption is particularly well suited for people participating in video communicati
ViewStation EX User Guide242 www.polycom.com❑ Closed Caption works in IP (H.323) and ISDN (H.320) calls.❑ Closed Caption is only supported when the ca
Chapter 7 - Using the System with a PC© Polycom, Inc. 2003 243PC-Resident ApplicationsThis section explains how to use the following advanced Web inte
ViewStation EX User Guide244 www.polycom.com3. Follow the on-screen instructions to download the application. When you launch the PolycomSnap applicat
Chapter 7 - Using the System with a PC© Polycom, Inc. 2003 245NetMeeting You can place data calls through Microsoft NetMeeting. NetMeeting data is tra
ViewStation EX User Guide246 www.polycom.com❑ If additional participants want to join a NetMeeting conference, they can place a NetMeeting call to the
Chapter 7 - Using the System with a PC© Polycom, Inc. 2003 247c. Click OK. 4. You are now in the How to Start a NetMeeting Call Web screen. You can ei
Chapter 1 - Welcome to the ViewStation EX© Polycom, Inc. 2003 23Help and Technical SupportThis section provides information about using the on-screen
ViewStation EX User Guide248 www.polycom.comCalls from a ViewStation EX system to NetMeeting must be at line speeds higher than 64 Kbps.Restrictions.
Chapter 7 - Using the System with a PC© Polycom, Inc. 2003 249❑ Open and save profilesInstalling a LogoYou can add your own logo to the main menu thro
ViewStation EX User Guide250 www.polycom.com2. Select the appropriate custom Logo. Selecting a custom Logo takes you automatically to the custom Speed
Chapter 7 - Using the System with a PC© Polycom, Inc. 2003 2514. Enter the Management Password. Re-enter the Management Password.5. Clisk the Apply bu
ViewStation EX User Guide252 www.polycom.com5. Press the --> button to move items from the left to the right column. Items in the right column (Do
Chapter 7 - Using the System with a PC© Polycom, Inc. 2003 253System Setup and Remote ManagementThe ViewStation EX Web interface lets you perform most
ViewStation EX User Guide254 www.polycom.com• Left panel on the Web page (vertically aligned icons): The Admin Setup and Diagnostics icons allow you t
Chapter 7 - Using the System with a PC© Polycom, Inc. 2003 2552. Click the icon of the feature you want to change. This screen contains the same setup
ViewStation EX User Guide256 www.polycom.com1. To access the System Diagnostics Web screen, select System Setup > Diagnostics.Figure 7-11. System
Chapter 7 - Using the System with a PC© Polycom, Inc. 2003 257To access and use the virtual remote control:From the System Diagnostics Web screen, cli
ViewStation EX User Guide24 www.polycom.comHelp TopicsTo access the Help screen:Click the Help icon.Figure 1-2. Help Screen (Topics)Select the approp
ViewStation EX User Guide258 www.polycom.comCall Detail Report (CDR)Call Detail Report enables billing and tracking of calls via the Global Management
Chapter 7 - Using the System with a PC© Polycom, Inc. 2003 2594. Call Duration—This is the time difference between Start Time and End Time.5. Account
ViewStation EX User Guide260 www.polycom.com16. Audio Protocol (Tx)—This is the audio protocol settled on after call negotiation with the remote site
Chapter 7 - Using the System with a PC© Polycom, Inc. 2003 261StreamingThe Web interface gives you the ability to start streaming remotely.To start a
ViewStation EX User Guide262 www.polycom.com
© Polycom, Inc. 2003 2638TroubleshootingThis chapter provides detailed troubleshooting information.For basic troubleshooting information refer to Trou
ViewStation EX User Guide264 www.polycom.comGeneral Symptom Cause SolutionSlow blinking green light appears on the front of the system.The system is s
Chapter 8 - Troubleshooting© Polycom, Inc. 2003 265AudioSymptom Cause SolutionNot enough volume during a call.The volume is set too low on the system.
ViewStation EX User Guide266 www.polycom.comThe microphone pod is not positioned correctly.Make sure that the microphone pod is positioned correctly f
Chapter 8 - Troubleshooting© Polycom, Inc. 2003 267VideoSymptom Cause SolutionPicture is blank on the main monitor.The system goes to “sleep” mode aft
Chapter 1 - Welcome to the ViewStation EX© Polycom, Inc. 2003 25Software Update appears when you power on the ViewStation EX system. The system softwa
ViewStation EX User Guide268 www.polycom.comCamera voice tracking does not work properly.The camera tracking was turned off by near or far site.Camera
Chapter 8 - Troubleshooting© Polycom, Inc. 2003 269Network and CommunicationsSymptom Cause SolutionError message occurs when dialing a video call.If t
ViewStation EX User Guide270 www.polycom.comYour ISDN line is provisioned incorrectly by your service provider.The system will auto-detect SPIDs for a
Chapter 8 - Troubleshooting© Polycom, Inc. 2003 271IMUXSymptom Cause SolutionCannot dial remote system in BONDING 384 K callsThe call progress circles
ViewStation EX User Guide272 www.polycom.comLAN/IntranetSymptom Cause SolutionCannot access the system from the PC browser.DHCP Client is ON and no DH
Chapter 8 - Troubleshooting© Polycom, Inc. 2003 273PresentationsSymptom Cause SolutionWeb browser does not allow showing PowerPoint presentations from
ViewStation EX User Guide274 www.polycom.comCannot view presentation or snapshots from the Web.The security level set to “High” on the Web browser.Low
Chapter 8 - Troubleshooting© Polycom, Inc. 2003 275Remote ControlSymptom Cause SolutionSystem does not respond to the hand-held remote control.No batt
ViewStation EX User Guide276 www.polycom.com
© Polycom, Inc. 2003 277AScreen ReferenceThis appendix contains ViewStation EX screen reference information.Topics in This ChapterThe following topics
ViewStation EX User Guide26 www.polycom.comAudioFollowing are the most-often encountered audio problems and their solutions.No audio in a call.❑ The s
ViewStation EX User Guide278 www.polycom.comSystem Information ReferenceThe System Information screen provides easy access to important information ab
Appendix A - Screen Reference© Polycom, Inc. 2003 279information about the system software version is located in System Info > Admin Setup > Sof
ViewStation EX User Guide280 www.polycom.comDiagnostics Screen ReferenceYou can view network statistics and perform various diagnostic tests on your V
Appendix A - Screen Reference© Polycom, Inc. 2003 281❑ Tx (transmitting) and Rx (receiving) Clock Rates and Errors.❑ Sync—The - or + sign shows that t
ViewStation EX User Guide282 www.polycom.com❑ LSD Protocol and Rate—Rate allocated for the transmit and receive LSD channels (Low Speed Data), and the
Appendix A - Screen Reference© Polycom, Inc. 2003 283Call StatusThe Call Status screen displays call status indicators for each channel used in a call
ViewStation EX User Guide284 www.polycom.comAudioThe Generate Tone and Audio Meter diagnostic screens allow you to test your audio connections. They a
Appendix A - Screen Reference© Polycom, Inc. 2003 285Audio MeterThe Audio Meter screen is used to test external audio input in custom installations. I
ViewStation EX User Guide286 www.polycom.comFar End LoopThe Far End Loop screen allows you to find out whether or not your audio and video is going ou
Appendix A - Screen Reference© Polycom, Inc. 2003 287User Setup Screen ReferenceThe User Setup screen is used to set user preferences that can be made
Chapter 1 - Welcome to the ViewStation EX© Polycom, Inc. 2003 27one-half its maximum volume and set the volume on the system to a comfortable level.Vi
ViewStation EX User Guide288 www.polycom.com•Yes—If Auto Answer Point to Point is set to Yes, any incoming call will be connected automatically. In a
Appendix A - Screen Reference© Polycom, Inc. 2003 289NoteThis multipoint option is not available unless you update your ViewStation EX system to suppo
ViewStation EX User Guide290 www.polycom.com❑ Backlight Compensation—Backlight compensation is used in conference rooms where the subject appears dark
Appendix A - Screen Reference© Polycom, Inc. 2003 291information, refer to Updating System Software From a PC on a LAN.
ViewStation EX User Guide292 www.polycom.comAdmin Setup Screen ReferenceYou can access all the system screens from their respective icons on the Admin
Appendix A - Screen Reference© Polycom, Inc. 2003 293General SetupThis screen contains basic information about your system. It also allows you to chan
ViewStation EX User Guide294 www.polycom.com❑ Allow Dialing—Enable this option to allow users to place calls from the system. If this option is disabl
Appendix A - Screen Reference© Polycom, Inc. 2003 295V.35/RS-449/RS-530 Video Network ScreensFrom the main Video Network icon, you can access screens
ViewStation EX User Guide296 www.polycom.comVideo NetworkSee Setting Video Network Options on page 69. From the Video Network screen, you can also acc
Appendix A - Screen Reference© Polycom, Inc. 2003 297To access the main Video Network screen:Select System Info > Admin Setup > Video Network.IM
© Polycom, Inc. 2003 iContentsChapter 1 - Welcome to the ViewStation EXFeature Highlights ...
ViewStation EX User Guide28 www.polycom.comBy InternetTo contact Polycom technical support, go to the Polycom Global Services Web page at http://esupp
ViewStation EX User Guide298 www.polycom.comMultipoint SetupSee Multipoint Viewing Modes on page 194.ISDN Video NetworkSee Modifying ISDN Video Networ
Appendix A - Screen Reference© Polycom, Inc. 2003 299H.323 Setup (main)The main H.323 Setup screen lets you access the H.323 Setup configuration scree
ViewStation EX User Guide300 www.polycom.comGlobal Address (Main)The main Global Address screen lets you access the Global Address (Server) configurat
Appendix A - Screen Reference© Polycom, Inc. 2003 301Dialing Rules 2See Dialing Rules 2 on page 128.Global Management (Main)The main Global Management
ViewStation EX User Guide302 www.polycom.comData conferencing is only available during ISDN (H.320) calls and must be supported by far-site systems.No
Appendix A - Screen Reference© Polycom, Inc. 2003 303❑ Second icon—You can configure your system to work in conjunction with other Polycom products, s
ViewStation EX User Guide304 www.polycom.comTelephone & Audio The Telephone & Audio screen is used to configure the ViewStation EX system tele
Appendix A - Screen Reference© Polycom, Inc. 2003 305❑ Sound Effects Volume—The level of the system sound effects can be set by highlighting this sett
ViewStation EX User Guide306 www.polycom.comTV MonitorsTo access the TV Monitors screen:Select System Info > Admin Setup > Video/Camera > Mon
Appendix A - Screen Reference© Polycom, Inc. 2003 307Graphics MonitorThis screen lets you select the appropriate VGA monitor configuration for your VG
© Polycom, Inc. 2003 292Installing the ViewStation EXThis chapter provides all of the instructions you need to install the ViewStation EX system succe
ViewStation EX User Guide308 www.polycom.comNoteStop and restart Visual Concert FX when changing graphics monitors: When changes are made to your syst
Appendix A - Screen Reference© Polycom, Inc. 2003 309❑ Backlight Compensation—Enable this option if your background is too bright. ❑ Snapshot Camera—T
ViewStation EX User Guide310 www.polycom.comVCR SetupTo access the VCR Setup screen:Select System Info > Admin Setup > Video/Camera > VCR. Th
Appendix A - Screen Reference© Polycom, Inc. 2003 3112. VCR recording is not supported in 3 and 4 monitor configurations: to record a videoconference,
ViewStation EX User Guide312 www.polycom.com❑ Vertical Position—With this option you can calibrate the VGA input in the vertical position by moving th
Appendix A - Screen Reference© Polycom, Inc. 2003 313❑ Enable Remote Access—This option gives administrator the the capability to lock out access to F
ViewStation EX User Guide314 www.polycom.comSoftwareThe Software screen displays the system’s serial number, BOOTUI number, software version, network
Appendix A - Screen Reference© Polycom, Inc. 2003 315To access the Hardware Information screen:Select System Info > Admin Setup > Software/Hardw
ViewStation EX User Guide316 www.polycom.com
© Polycom, Inc. 2003 317BInteroperability InformationH.320 Endpoint InteroperabilityTable B-1. H.320 Endpoint InteroperabilityManufacturer Model Vers
ViewStation EX User Guide30 www.polycom.comWhat you Need to Install the ViewStation EX SystemThis section lists the additional items you need to insta
ViewStation EX User Guide318 www.polycom.comH.323 Endpoint InteroperabilityTable B-2 H.323 Endpoint InteroperabilityManufacturer Model VersionMicroso
Appendix B - Interoperability Information© Polycom, Inc. 2003 319MCU H.320 InteroperabilityTable B-3. MCU H.320 InteroperabilityMCU H.323 Interopera
ViewStation EX User Guide320 www.polycom.comGateway/Gatekeeper/T120 Server InteroperabilityTable B-5. Gateway/Gatekeeper/T120 Server Interoperabilit
Appendix B - Interoperability Information© Polycom, Inc. 2003 321Firewall/NAT InteroperabilityTable B-6. Firewall/NAT InteroperabilityManufacturer/M
ViewStation EX User Guide322 www.polycom.com
© Polycom, Inc. 2003 323CViewStation EX TechnicalSpecificationsViewStation EX Technical SpecificationsTable C-1. ViewStation EX Technical Specificati
ViewStation EX User Guide324 www.polycom.comVideo Standards H.261, Annex DH.263+ Annexes: L, F, T, I, J, U, uH.263++ Annex DITU 60 fields per second
Appendix C - ViewStation EX Technical Specifications© Polycom, Inc. 2003 325Live People Video Resolution4CIF (704 x 576)CIF (352 x 288)QCIF (176 x 144
ViewStation EX User Guide326 www.polycom.comDigital Tabletop Microphone360° voice pick-up, unidirectional performanceAutomatic room noise reductionGa
Appendix C - ViewStation EX Technical Specifications© Polycom, Inc. 2003 327Network Features Automatic H.320/H.323 callingDownspeeding over IP and ISD
Chapter 2 - Installing the ViewStation EX© Polycom, Inc. 2003 31❑ V.35/RS-449/RS-530 network interface: • V.35/RS-449/RS-530 module• Optional cables u
ViewStation EX User Guide328 www.polycom.comSecurity Features Independently tested for endpoint securityEnhanced integration for independently certif
Appendix C - ViewStation EX Technical Specifications© Polycom, Inc. 2003 329Table C-2. System ManagementSNMP managementSoftware upgrades via PC, IP,
ViewStation EX User Guide330 www.polycom.com
© Polycom, Inc. 2003 331DSecurity FeaturesThis appendix contains ViewStation EX reference information on security-related screens and features.Topics
ViewStation EX User Guide332 www.polycom.comSecurity ScreensThis section provides information about the Admin and Meeting Password screen and the Secu
Appendix D - Security Features© Polycom, Inc. 2003 333• For accessing Closed Caption on the Web interface. If no password is set, the user is not prom
ViewStation EX User Guide334 www.polycom.comCreating the Management PasswordThe Management Password is different from the Admin Password. The Admin Pa
Appendix D - Security Features© Polycom, Inc. 2003 335Password-Protecting Individual ScreensIn order to password-protect screens, a Management Passwor
ViewStation EX User Guide336 www.polycom.comSecurity Features and EnhancementsPassword for pcPresent (PowerPoint slides)When you are presenting launch
Appendix D - Security Features© Polycom, Inc. 2003 337Disabling Mixed ProtocolsThe option Allow H.320 and H.323 Mixed Calls (Admin Setup>Video Netw
ViewStation EX User Guide32 www.polycom.comIntegrated Cameras Sony EVI-10 Camera The ViewStation EX system supports the Sony EVI-10 camera. This camer
ViewStation EX User Guide338 www.polycom.com
© Polycom, Inc. 2003 339Safety and Legal NoticesImportant SafeguardsRead and understand the following instructions before using the system: • Close su
ViewStation EX User Guide 340 www.polycom.comWarrantyPolycom, Inc. warrants its products to be free of defects in materials and factory workmanship f
Safety and Legal Notices© Polycom, Inc. 2003 341Part 68 FCC RulesThis equipment complies with Part 68 of the FCC rules. On the label of this equipmen
ViewStation EX User Guide 342 www.polycom.comThe Ringer Equivalence Number (REN) assigned to each relevant terminal device provides an indication of
Safety and Legal Notices© Polycom, Inc. 2003 343Dichiarazione di conformità:Con la presente Polycom Ltd. dichiara che il ViewStation EX/FX/VS4000 sodd
ViewStation EX User Guide 344 www.polycom.comUnderwriters Laboratories StatementThe system is intended to be powered only by the supplied power suppl
© Polycom, Inc. 2003 345Numerics4CIF resolution, 30960 fields/sec at>=512Kbps, 306AAddress Bookaccess, 161adding an entry, 162creating a meeting en
346 www.polycom.comViewStation EX User Guide105CCablesAscend HD-44M to HD-44M(V.35/RS-449/RS-530), 31, 37HD-44M to DB-25M/RS-366 and M34Winchester (V.
Index© Polycom, Inc. 2003 347Default Gateway, 88DHCPconfiguration, 87, 222server information, 87setting the server in Softupdate, 46Diagnostic tests
Chapter 2 - Installing the ViewStation EX© Polycom, Inc. 2003 33Required InformationBefore you start installing the equipment, obtain the following in
348 www.polycom.comViewStation EX User GuideGlobal ManagementAllow Remote Monitoring, 132contact info, 135Daylight Savings Time, 132Require Account Nu
Index© Polycom, Inc. 2003 349Manual Dialer, 187Maximum Time in Call, 294MCUDial-In Calling, 206Meeting Password usage, 199system as, 197Meeting Pass
350 www.polycom.comViewStation EX User Guidesecond monitor, 41ShowStation IP, 43VCR, 41Visual Concert FX, 42Outbound Call Route, 99Outside line config
Index© Polycom, Inc. 2003 351resynchronization, downspeeding 185Router hops, 137RS-232configuration, 314interface, 314RS-366 Dialing (V.35/RS-449/RS
352 www.polycom.comViewStation EX User GuideTV Monitor, 307UUpgrading softwareover IP, 45over ISDN, 47to support multipoint, 55User Setup, 287VV.35/RS
Index© Polycom, Inc. 2003 353Send a Message, 257snapshot utility, 257streaming, 261system setup, 253View a Meeting, 240View a Presentation, 238virtu
354 www.polycom.comViewStation EX User Guide
ViewStation EX User Guide34 www.polycom.comSetting up the ViewStation EXTo connect your cables and equipment to the back of the ViewStation EX system:
Chapter 2 - Installing the ViewStation EX© Polycom, Inc. 2003 35ISDN Network Interface ModulesThis section explains how to install the following ISDN
ViewStation EX User Guide36 www.polycom.comFigure 2-2 shows the peripheral link (P-LINK) side of the network interface module that connects to the EX
Chapter 2 - Installing the ViewStation EX© Polycom, Inc. 2003 37Figure 2-3 shows the network side of the network interface module that connects to the
ViewStation EX User Guideii www.polycom.comOptional Equipment ...
ViewStation EX User Guide38 www.polycom.comV.35/RS-449/RS-530 Cable Adapter Kit. You can also purchase an additional cable adapter kit (available thro
Chapter 2 - Installing the ViewStation EX© Polycom, Inc. 2003 39Figure 2-4 shows the peripheral link (P-LINK) side of the Quad BRI network interface m
ViewStation EX User Guide40 www.polycom.comFigure 2-5 shows the network side of the Quad BRI network interface module that connects to the ISDN BRI ne
Chapter 2 - Installing the ViewStation EX© Polycom, Inc. 2003 41Optional Equipment You can enhance your videoconferences by using optional equipment.
ViewStation EX User Guide42 www.polycom.comDocument CameraYou can use a document camera to take pictures of an object or document and send them to a f
Chapter 2 - Installing the ViewStation EX© Polycom, Inc. 2003 43The live images can be from virtually any source on the laptop or desktop such as Powe
ViewStation EX User Guide44 www.polycom.comcan also connect the ShowStation and the system to the same LAN.2. Find the LAN name of the ShowStation. Cl
Chapter 2 - Installing the ViewStation EX© Polycom, Inc. 2003 45Upgrading SoftwareThe Softupdate application will update all versions of ViewStation s
ViewStation EX User Guide46 www.polycom.comFigure 2-6. Softupdate Screen3. Click the Softupdate button, as shown in Figure 2-6.4. Enter the IP addres
Chapter 2 - Installing the ViewStation EX© Polycom, Inc. 2003 47DHCP server. Your system administrators may have to repair any network problems this c
Contents© Polycom, Inc. 2003 iiiSetting the Administrator and Meeting Passwords...78Setting up the Firewall ...
ViewStation EX User Guide48 www.polycom.com2. Select System Info > Admin Setup > Security and write down the passwords that appear on the Securi
Chapter 2 - Installing the ViewStation EX© Polycom, Inc. 2003 49select the appropriate options on the Softupdate screen. Then click the Continue butto
ViewStation EX User Guide50 www.polycom.comCautionDo not use this setting if your system is on a LAN with other computers. If you do, your system will
Chapter 2 - Installing the ViewStation EX© Polycom, Inc. 2003 51For Windows 2000:a. Right-click the My Network Places icon, and then right-click Prope
ViewStation EX User Guide52 www.polycom.comUpdating a System Already Loaded With the Current System SoftwareTo update your system software from the mo
Chapter 2 - Installing the ViewStation EX© Polycom, Inc. 2003 53For Windows NT 4.0:a. Right-click the Network Neighborhood icon, and then right-click
ViewStation EX User Guide54 www.polycom.comupdate your system. Note that you need to decompress the file before you can run the Softupdate application
Chapter 2 - Installing the ViewStation EX© Polycom, Inc. 2003 55informed of the progress of your update. Do not turn your system off during this proce
ViewStation EX User Guide56 www.polycom.comcharacters. When you are finished, select Save and then Menu to return to the main calling screen.3. You ar
© Polycom, Inc. 2003 573Initial System SetupThis chapter describes the initial system configuration screens that you see when you power on your ViewSt
ViewStation EX User Guideiv www.polycom.comSetting the Global Address Book Preferences...121Selecting y
ViewStation EX User Guide58 www.polycom.comOnce you have powered on the ViewStation EX system, a series of setup screens appear on your television mon
Chapter 3 - Initial System Setup© Polycom, Inc. 2003 59First System ScreensThe first system screens include the following:❑ Welcome/Language. See Sele
ViewStation EX User Guide60 www.polycom.com2. Then press the SELECT button on the remote control to go to the next screen. NoteTo make selections with
Chapter 3 - Initial System Setup© Polycom, Inc. 2003 61Setting up System Name and CountrySystem NameUse the System Name screen to name your system. Na
ViewStation EX User Guide62 www.polycom.comCountryOn the Country screen, select the country in which your system is installed. Figure 3-4. Country Sc
Chapter 3 - Initial System Setup© Polycom, Inc. 2003 63❑ Display IP Dialing Extension—This extension is needed when you place a call through a Gateway
ViewStation EX User Guide64 www.polycom.comInitial Setup for IP (H.323) CallsThe initial IP configuration screens include the following:❑ H.323 Setup.
Chapter 3 - Initial System Setup© Polycom, Inc. 2003 65the H.323 name or extension. The H.323 name and extension are registered with your Gatekeeper.
ViewStation EX User Guide66 www.polycom.comis associated with a specific LAN device. Incoming callers are prompted to enter the H.323 extension to acc
Chapter 3 - Initial System Setup© Polycom, Inc. 2003 67When you have finished, review your entry for accuracy, then highlight the Save icon and press
Contents© Polycom, Inc. 2003 vCreating Multipoint Address Book Entries ...166Cameras and Sound ...
ViewStation EX User Guide68 www.polycom.comInitial Setup for ISDN (H.320) CallsIf you have an ISDN connection, you will need to configure the appropri
Chapter 3 - Initial System Setup© Polycom, Inc. 2003 69Setting Video Network OptionsUse the Video Network screen to set the parameters for your V.35/R
ViewStation EX User Guide70 www.polycom.comWhen you have finished, highlight the Save icon and press the SELECT button on the remote control.Selecting
Chapter 3 - Initial System Setup© Polycom, Inc. 2003 71the Broadcast Mode screen, refer to Setting up Satellite (H.331) Broadcast Mode on page 105.Set
ViewStation EX User Guide72 www.polycom.comTo select and modify the calling profiles:1. Select the Calling Profile field. The following calling profil
Chapter 3 - Initial System Setup© Polycom, Inc. 2003 73Prefixes and suffixes are a function of your DCE. Please consult the DCE user guide for additio
ViewStation EX User Guide74 www.polycom.comThe initial configuration process specific to the V.35/RS-449/RS-530 network interface is complete. To cont
Chapter 3 - Initial System Setup© Polycom, Inc. 2003 75When you are finished, highlight the Save icon and press the SELECT button on the remote contro
ViewStation EX User Guide76 www.polycom.comSelecting the ISDN Switch Protocol Select the ISDN switch protocol according to the ISDN switch type used w
Chapter 3 - Initial System Setup© Polycom, Inc. 2003 77Final Out-of-Box System Setup ScreensThe following screens complete the initial system configur
ViewStation EX User Guidevi www.polycom.comMultipoint Conference Password ... 197Se
ViewStation EX User Guide78 www.polycom.comAdding a Telephone NumberOn the Telephone Numbers screen, enter the number of the analog telephone line tha
Chapter 3 - Initial System Setup© Polycom, Inc. 2003 79Enter letters and characters as directed below:a. Press the SELECT button on the remote control
ViewStation EX User Guide80 www.polycom.comVerifying Initial SetupAfter the initial system configuration is complete, the system returns to the main m
Chapter 3 - Initial System Setup© Polycom, Inc. 2003 81NoteIP Address and ISDN Number. If you press down the feet on the remote control, the IP addres
ViewStation EX User Guide82 www.polycom.comindicator appears on the ISDN check icon. Once the first ISDN line (line 1) connects, you can make a call.O
© Polycom, Inc. 2003 834Advanced Configuration foryour Network EnvironmentIn this chapter, you will find advanced network configuration information wh
ViewStation EX User Guide84 www.polycom.comConfiguration of the Global Address BookThis topic describes how to configure the Global Address server, Gl
Chapter 4 - Advanced Configuration for your Network Environment© Polycom, Inc. 2003 85Configuration of the LAN SettingsThis section contains advanced
ViewStation EX User Guide86 www.polycom.comFigure 4-1. LAN & Intranet ScreenOn this screen, you can configure the following options:❑ LAN Host Na
Chapter 4 - Advanced Configuration for your Network Environment© Polycom, Inc. 2003 87obtain a valid LAN host name. If the resulting string is empty,
Contents© Polycom, Inc. 2003 viiFeatures of the Web Interface ...229Pl
ViewStation EX User Guide88 www.polycom.comWarningDo not select the Server option if your system is on a LAN with other computers. If you do, the syst
Chapter 4 - Advanced Configuration for your Network Environment© Polycom, Inc. 2003 89network. This is the subnet mask of the LAN to which your system
ViewStation EX User Guide90 www.polycom.comNoteBefore you select a LAN speed and duplex mode, find out from your network administrator what speed and
Chapter 4 - Advanced Configuration for your Network Environment© Polycom, Inc. 2003 91Configuring Firewall and LAN Connection Settings The Firewall &a
ViewStation EX User Guide92 www.polycom.com❑ NAT Outside (WAN) Address—Specify the external IP address used by your NAT. If the system is unable to di
Chapter 4 - Advanced Configuration for your Network Environment© Polycom, Inc. 2003 93Configuration for IP (H.323) CallsThis section contains advanced
ViewStation EX User Guide94 www.polycom.comConfiguring H.323 Name and ExtensionThe H.323 name and extension that can be used to dial your system are c
Chapter 4 - Advanced Configuration for your Network Environment© Polycom, Inc. 2003 95❑ Display IP Dialing Extension—This extension is needed when pla
ViewStation EX User Guide96 www.polycom.comTo select dialing speeds:1. Choose the appropriate dialing speeds. The default dialing speeds are 2 x 64 Kb
Chapter 4 - Advanced Configuration for your Network Environment© Polycom, Inc. 2003 97A Gatekeeper is a “network administrator” that supervises the ne
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