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Administrator’s Guide SoundPoint IP / SoundStation IP
5 - 10
Power and Startup
Symptom Problem Corrective Action
There are power issues. The SoundPoint IP /
SoundStation IP family SIP
phone has no power.
Do one of the following:
• Verify that no lights appear on the unit
when it is powered up.
• Check if the phone is properly plugged
into a functional AC outlet.
• Make sure that the phone isn't
plugged into a plug controlled by a
light switch that is off.
• If plugged into a power strip, try
plugging directly into a wall outlet
instead.
• Try the phone in another room where
the electricity is known to be working
on a particular outlet.
• If using PoE, the power supply voltage
may be too high or too low.
- August, 2008 Edition 1
- 1725-11530-310 Rev. A 1
- Trademark Information 2
- Patent Information 2
- About This Guide 3
- Contents 5
- Contents 7
- SoundStation IP Family 11
- • SoundPoint IP 301 12
- • SoundPoint IP 320/330 12
- • SoundPoint IP 430 12
- • SoundPoint IP 501 13
- • SoundPoint IP 550/560 13
- • SoundPoint IP 600/601 13
- • SoundStation IP 4000 15
- • SoundStation IP 6000 15
- • SoundStation IP 7000 15
- Overview 19
- Configuration 21
- Resource 21
- Application 21
- Resource Files 25
- Available Features 26
- Overview 27
- New Features in SIP 3.1 31
- Setting up Your System 33
- Setting Up the Network 34
- Setting up Your System 35
- Main Menu 38
- Server Menu 41
- Setting Up the Boot Server 44
- Upgrading SIP Application 51
- Configuring Your System 55
- Call Log 57
- Call Timer 57
- Call Waiting 57
- Called Party Identification 58
- Calling Party Identification 58
- Missed Call Notification 58
- Message Waiting Indication 60
- Distinctive Ringing 61
- Distinctive Call Waiting 61
- Do Not Disturb 62
- Local Contact Directory 63
- Local Digit Map 66
- Microphone Mute 67
- Speed Dial 67
- Time and Date Display 68
- Idle Display Animation 69
- Ethernet Switch 69
- Graphic Display Backgrounds 70
- Call Hold 71
- Call Transfer 72
- Call Forward 74
- Directed Call Pick-Up 75
- Setting Up Advanced Features 76
- Configurable Feature Keys 78
- Multiple Call Appearances 79
- Shared Call Appearances 80
- Bridged Line Appearance 81
- Busy Lamp Field 82
- Instant Messaging 84
- Multilingual User Interface 84
- Downloadable Fonts 85
- Microbrowser 86
- Network Address Translation 88
- Corporate Directory 88
- Daisy-Chaining Phones 92
- Enhanced Feature Keys 94
- Configuring Your System 101
- Configurable Soft Keys 104
- Voice Mail Integration 108
- Multiple Registrations 109
- Automatic Call Distribution 110
- Server Redundancy 110
- Presence 114
- Access URL in SIP Message 119
- Static DNS Cache 122
- Setting Up Audio Features 127
- Voice Activity Detection 128
- DTMF Tone Generation 129
- DTMF Event RTP Payload 129
- Acoustic Echo Cancellation 129
- Audio Codecs 130
- Background Noise Suppression 131
- Comfort Noise Fill 131
- Automatic Gain Control 132
- IP Type-of-Service 132
- IEEE 802.1p/Q 132
- Voice Quality Monitoring 133
- Setting Up Security Features 134
- Custom Certificates 135
- Incoming Signaling Validation 136
- Configuration File Encryption 136
- SoundStation IP Phones 139
- Error Messages 140
- Application Error Messages 141
- Status Menu 142
- Log Files 143
- Reading a Boot Log 146
- >> 147
- Power and Startup 148
- Controls 149
- Access to Screens and Systems 150
- Displays 152
- Upgrading 153
- Configuration Files 155
- Master Configuration Files 156
- Configuration Files 157
- Application Configuration 158
- Protocol <voIpProt/> 160
- Server <server/> 161
- SDP <SDP/> 163
- SIP <SIP/> 164
- Dial Plan <dialplan/> 171
- Localization <lcl/> 175
- Multilingual <ml/> 176
- User Preferences <up/> 179
- Tones <tones/> 181
- Sound Effects <se/> 185
- Ringer Patterns 188
- Miscellaneous Patterns 189
- Sampled Audio for 189
- Voice Settings <voice/> 191
- Lin16, Siren14, and Siren22 195
- • Server <server/> 207
- • RTCP-XR <rtcpxr/> 207
- Alert Reports <alert/> 208
- RTP <rtp/> 211
- Basic TCP/IP <TCP_IP/> 212
- positive or 214
- Port <port/> 216
- This attribute includes: 216
- • RTP <rtp/> 216
- Web Server <httpd/> 217
- This attribute also includes: 218
- Configuration <cfg/> 218
- Shared Calls <shared/> 221
- Directory <dir/> 222
- Presence <pres/> 226
- Fonts <font/> 226
- Keys <key/> 229
- Backgrounds <bg/> 231
- Bitmaps <bitmap/> 234
- Indicators <ind/> 234
- Event Logging <log/> 238
- Type Example 239
- Security <sec/> 242
- License <license/> 243
- RAM Disk <ramdisk/> 244
- Provisioning <prov/> 244
- Request <request/> 245
- Feature <feature/> 246
- Resource <res/> 247
- Finder <finder/> 248
- Quotas <quotas/> 248
- Microbrowser <mb/> 249
- Main Browser <main/> 251
- Applications <apps/> 252
- Peer Networking <pnet/> 254
- DNS Cache <dns/> 254
- NAPTR <NAPTR/> 255
- SRV <SRV/> 256
- A <A/> 256
- Soft Keys <softkey/> 257
- Per-Phone Configuration 260
- Registration <reg/> 261
- Calls <call/> 265
- Diversion <divert/> 268
- Busy <busy/> 269
- No Answer <noanswer/> 269
- Messaging <msg/> 273
- Attendant <attendant/> 275
- Flash Parameter Configuration 278
- Request Support 285
- Header Support 286
- Response Support 288
- 3xx Responses - Redirection 289
- Hold Implementation 291
- Transfer 291
- Third Party Call Control 291
- Changing the Key on the Phone 297
- Adding a Background Logo 298
- Migration Dependencies 301
- Multiple Key Combinations 302
- Default Feature Key Layouts 304
- SoundPoint IP 320/330 305
- SoundPoint IP 430 306
- SoundPoint IP 501 307
- SoundStation IP 4000 309
- SoundStation IP 6000 310
- Parsing Vendor ID Information 316
- Disabling PC Ethernet Port 319
- Third Party Software 321
- Third Party Software 323
- Index – 1 327
- Index – 2 328
- Index – 3 329
- Index – 4 330
- Index – 5 331
- Index – 6 332
- New or Changed Features 339
- Configuration File Changes 340
- Gains <gain/> 341
- Background <bg/> 343
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